Refund policy

Return and Refund Policy

Customer satisfaction is important to us at MAISON ZYVORA.

Return Period

Customers may request a return within 30 days after receiving their order.

Return Conditions

To be eligible for a return, items must:

• Be unused

• Be in their original packaging

• Be in the same condition as received

Return Process

To initiate a return, please contact us at help@maisonzyvora.com.
Our team will review your request and provide detailed return instructions.

Refunds

Once the returned item is received and inspected, your refund will be processed.
Approved refunds will be issued using the original payment method.

Please note that refunds will be completed within 21 days after the returned item has been received and approved.
Depending on your bank or payment provider, it may take additional time for the funds to appear in your account.